DIRS.INFO The most relevant business & tech news

☆ Whatever happened to airline food? /// Why the golden age of airplane food disappeared /// Why you don’t get served full meals on flights anymore
▼ + stars: | 2024-05-11 | by ( Nathaniel Meyersohn | ) edition.cnn.com time to read: +6 min

New York CNN —If you took an American Airlines flight in the 1960s, you’d be wined and dined from the Coach-class “Royal Coachman” menu. “Meal service was once a point of pride,” said Henry Harteveldt, who covers the travel industry for Atmosphere Research Group. Meal service was a big focus of [competition] because entertainment options were more limited,” Harteveldt said. The September 11 attacks accelerated the decline of free airline meals. Airline meals had been the brunt of jokes and criticism for decades, but now people miss them.

Persons: you’d, ”, Henry Harteveldt, Peter Stackpole, Robert Crandall, Blaise Waguespack, It’s, Beef, ” Harteveldt, Rob Welham, Molly Brandt Organizations: New, New York CNN, American Airlines, Atmosphere Research, Pan American Airline, Shutterstock Airlines, Carriers, Singapore Airlines, Michelin, Embry, Riddle Aeronautical University, ”, Smithsonian, ” Airlines, “ Airlines, British Airways, Camera, Airlines, Continental Airlines, North America, mojo Locations: New York, Daytona Beach , Florida, Delta, North

☆ When Travel Plans Go Awry
▼ + stars: | 2024-05-11 | by ( Melissa Kirsch | ) www.nytimes.com time to read: +2 min

The weekend trip is, in theory, the perfect break. Two nights someplace else, just a small duffel bag and limited logistics standing between you and a reset. You might take a weekend trip for vacation or work or to see family, but the effect is the same. An old friend used to call these neither-here-nor-there realms the “zero world” for the way they feel unfastened from reality, parallel to daily life but separate. I was as cranky and impatient as the rest of my fellow travelers at each complication in our journeys, but also fascinated by the communities and customs and Cibo Express markets of the zero world.

Organizations: Cibo Express

☆ EVA Airlines flight attendants praised for breaking up a fistfight in the sky
▼ + stars: | 2024-05-10 | by ( Lilit Marcus | Wayne Chang | ) edition.cnn.com time to read: +2 min

CNN —Three flight attendants are winning praise for successfully defusing a physical fight between two passengers on board an EVA Air flight. That’s when three female flight attendants stepped in to handle the situation, says EVA. “The company has always adopted a zero-tolerance policy towards incidents of passenger nuisance,” EVA told CNN in the statement. Following the incident, EVA publicly expressed its “sincere gratitude” to its employees and vowed to look into the incident further. That same year, EVA reversed its policy of only hiring women as flight attendants and said it would hire men as cabin crew members too.

Persons: BR08 Organizations: CNN, Wednesday, San Locations: Taipei, San Francisco, Taiwan

☆ Former passenger jets bought by US firm tasked with creating next generation nuclear ‘Doomsday’ planes
▼ + stars: | 2024-05-10 | by ( Brad Lendon | ) edition.cnn.com time to read: +3 min

At least one Doomsday plane is on alert 24/7 at a US military base somewhere in the world, the Air Force says. On Friday, a spokesperson for the Colorado-based Sierra Nevada confirmed the purchase of the Korean Air jets but would not give any further details. A Korean Air Boeing 747-800 landing at Rome Fiumicino airport. Earlier this week, Korean Air announced the $675 million sale of five of its aircraft to Sierra Nevada. Korean Air had nine 747-800 passenger jets in its fleet as of October 2023, according to its website.

Persons: Fabrizio Gandolfo, Yoonjung Seo Organizations: South Korea CNN, Boeing, South Korean, Korean, Sierra Nevada Corporation, US Air Force’s, Pentagon, Joint Chiefs, Air Force, US Department of Homeland Security, Korean Air, Korean Air Boeing, Sierra Nevada, Airborne Operations Center, Defense, Dayton International Airport Locations: Seoul, South Korea, Asia, United States, Colorado, Sierra Nevada, Rome Fiumicino, Ohio, Dayton

☆ Behind America's divided economy: Booming luxury travel and a jump in 'relief' loans
▼ + stars: | 2024-05-10 | by ( Alex Harring | ) www.cnbc.com time to read: +11 min

First-class travel has exhibited special strength, though management noted that can be tied in part to a resurgence of business trips. People taking these loans are more likely to be lower-income with no more than a high school diploma, Lanier said. Daniel Acker | Bloomberg | Getty ImagesFrozen food maker Tyson Foods has seen consumers shifting more to eating at home than the quick-service restaurants it supplies. It's also important to remember that lower-income Americans were feeling financial pressures before the pandemic, said Tyler Schipper, an associate professor of economics at the University of St. Thomas in Minnesota. Airbnb touted interest in travel to events like the Paris Olympics and the European Cup in Germany this summer.

Persons: there's, It's, Christophe Le Caillec, underscoring, Blair Lanier, Lanier, McDonald's, Tyson, Daniel Acker, Tyson Foods, Stanley Black, Decker, Jane Fraser, CNBC's Sara Eisen, Fraser, Nancy Lazar, Piper Sandler, Tyler Schipper, Thomas, Schipper, Eric Thayer, We've, Cliff Pemble Organizations: TSN, American Express, Federal Reserve, CNBC, People, University of Michigan, San Francisco Federal Reserve, U.S, PepsiCo, Bloomberg, Getty, Tyson, Management, Adobe Analytics, Furniture, Citigroup, University of St, Airlines, Delta Air Lines, JetBlue Airways, Caribbean . Booking Holdings, Paris Olympics, European, Ticketmaster, Cedar Fair, Flags, Wayfair, Garmin Locations: America, U.S, Minnesota, New York, Germany, Valencia , California

☆ Did You Make Your Connecting Flight? You May Have A.I. to Thank.
▼ + stars: | 2024-05-10 | by ( Julie Weed | ) www.nytimes.com time to read: +1 min

Last month in Chicago, a United Airlines flight to London was ready to depart, but it was still waiting for 13 passengers connecting from Costa Rica. The airline projected they’d miss the flight by seven minutes. The system also sent text messages to the late-arriving passengers and the people on the waiting jet to explain what was happening. still might not be able to find space for your carry-on, but it could help put an end to the 40-gate dash — sprinting to catch your connecting flight before the door slams shut — as well as other common travel headaches. Alaska Airlines, American Airlines and others have been working to develop new A.I.

Persons: It’s, Helane Becker, TD Cowen Organizations: United Airlines, . Alaska Airlines, American Airlines Locations: Chicago, London, Costa Rica, —

☆ Passengers are carrying plane parts in their luggage to get them to sanction-hit Russian airlines: report
▼ + stars: | 2024-05-10 | by ( Thibault Spirlet | ) www.businessinsider.com time to read: +3 min

Sanction-hit Russian airlines are getting plane parts delivered in hand luggage, per the Financial Times. Flight safety incidents involving Russian planes have shot up, according to estimates. AdvertisementPassengers are carrying plane parts in their luggage to get them to sanction-hit Russian airlines, according to the Financial Times. Russian airlines are obtaining plane parts through a vast network of small suppliers, many of which are based in the United Arab Emirates, the FT reported. Meanwhile, the number of flight safety incidents involving Russian planes has more than doubled, from 37 in 2022 to 81 in 2023, according to the Jet Airliner Crash Data Evaluation Centre.

Persons: —, Turboshaft didn't, Timur Badr, Arwed Richter Organizations: Financial Times, Service, United Arab Emirates, Business, Jet Locations: Moscow, Ukraine, UAE, Russian, Russia

☆ Europe markets set to open higher; UK exits recession
▼ + stars: | 2024-05-10 | by ( Sophie Kiderlin | ) www.cnbc.com time to read: 1 min

European markets were set to open higher on Friday as positive momentum continued into the end of the week. The U.K. economy emerged from a recession, first-quarter gross domestic product data released Friday showed. GDP rose 0.6% on the previous three months — above the 0.4% estimate. The U.K. had entered a shallow recession in the second half of 2023. Investors also looked to the final earnings releases of the week, which include airline holding company IAG and investment bank Mediobanca .

Organizations: Investors Locations: U.K

☆ Air India Express cancels scores of flights after about 100 cabin crew call in sick
▼ + stars: | 2024-05-09 | by ( Anna Cooban | ) edition.cnn.com time to read: +2 min

Air India Express operates more than 2,500 flights each week, servicing 45 domestic and international airports, according to its website. Around 100 cabin crew called in sick “at the very last minute” late on Tuesday, a source familiar with the incident told CNN. Since then, the Indian conglomerate has announced plans to merge Air India Express with AIX Connect, another of Air India’s subsidiary carriers. Air India Express said in Thursday’s statement that passengers whose flight is canceled, or delayed by more than three hours, can get a full refund or reschedule their flight for free. Air India will support the budget carrier through the current disruption by operating flights on 20 of its routes, it added.

Persons: ” Organizations: London CNN, Air India Express, CNN, ” Air India Express, Air India, Tata Group, AIX Connect, Air India’s, Air Locations: Air India

☆ US regulators are looking at potential ‘bait and switch’ schemes with airline-affiliated credit card reward points
▼ + stars: | 2024-05-09 | by ( Jeanne Sahadi | ) edition.cnn.com time to read: +3 min

New York CNN —If you use a points-and-rewards credit card offered by an airline in partnership with a big bank, how much are the points you’ve accrued worth in dollars? The terms and conditions of such card programs can be confusing and in some instances they can be changed at any time. “For many families looking to finance a trip or a vacation, those [credit card] benefits are really valuable. “[But] our review of all the fine print suggests that credit card companies and airlines have the power to quickly and dramatically devalue those points by making it more challenging to redeem them. Such a drop in revenue, banks argue, could jeopardize the availability of rewards programs.

Persons: you’re, It’s, ”, Rohit Chopra, Chopra, Transportation Peter Buttigieg, Rob Nichols, ” Nichols, Nichols, Jaret, Seiberg, Biden, Trump Organizations: New, New York CNN, Department of Transportation, Consumer Financial Protection Bureau, Transportation, American Bankers Association, Cowen Washington Research Group Locations: New York, CFPB, U.S

☆ Earnings Playbook: Stocks that are set to beat analysts' estimates next week
▼ + stars: | 2024-05-09 | by ( Brian Evans | ) www.cnbc.com time to read: +1 min

More than 450 S & P companies have reported earnings results in the first-quarter earnings season, with nearly 79% of firms surpassing Wall Street analysts' estimates, according to FactSet data. China-based e-commerce company JD.com stock has added about 11% in 2024. The company has typically exceeded Street earnings estimates 82% of the time, resulting in a more than 1% move in its stock after the results. JD YTD mountain JD.com stock. Other stocks that could be poised to surpass analysts' average earnings estimates next week include Baidu.com and Triumph Group .

Persons: Wall, JD Organizations: Wall Street, CNBC, Investment Group, Panamanian, Copa Holdings, CPA, Copa, Triumph Group Locations: China

☆ Americans are shopping less but they’re still spending on flights, hotels and Disneyland
▼ + stars: | 2024-05-09 | by ( Krystal Hur | ) edition.cnn.com time to read: +6 min

New York CNN —Consumers may be fed up with high prices at the store, but they’re still willing to splurge on travel. Other key players in the travel industry have reported a similar trend this earnings season. Americans, especially lower-income consumers, have pulled back spending at retailers as goods inflation outpaces wage growth. They’ve even become frugal with some experience-based spending like dining out, opting instead to eat at home. “We saw a healthy but more normalized market environment for travel globally,” CEO Peter Kern told analysts on May 2.

Persons: they’re, ”, Hugh Johnston, it’s, Ed Bastian, Kathleen Oberg, “, Peter Kern, ” FTX, FTX, Sam Bankman, Fried, Olesya Dmitracova, Read, Tesla, Anna Cooban, André, Elon Musk’s Organizations: CNN Business, Bell, New York CNN, Delta Air, ” United Airlines, Marriott International, Marriott, Disney, Expedia Group, Alameda Research, CNN, RTL Locations: New York, Hong Kong, California, Florida, Alameda, Berlin, Germany, Europe

☆ Opinion: I’m a flight attendant. You need to get over your reclining seat rage
▼ + stars: | 2024-05-09 | by ( Opinion Heather Poole | ) edition.cnn.com time to read: +6 min

While I dread these altercations, I think some passengers need to chill out — people have the right to recline their seat. So, you’d think that 150 lighter seats per flight will certainly save an airline a ton of money. A lighter seat that doesn’t recline is also a seat that is less likely to break, which saves an airline money in repairs. But after 28 years in the job, I’ve found there’s some basic reclining etiquette that makes for a smoother flight for everyone. But on coach, middle seat passengers struggle to type because there’s no arm space.

Persons: Heather Poole, Read, ”, Coke, “, he’s, you’ll, “ I’ve, aren’t, I’ve, it’s, Shaquille O’Neal Organizations: Passengers, CNN, Air, American Airlines Locations: London, New York, Air France, Europe

☆ 4 flight attendants smuggled millions in drug money out of the US using the crewmember lane at JFK, prosecutors say
▼ + stars: | 2024-05-09 | by ( Joshua Zitser | ) www.businessinsider.com time to read: +4 min

download the appSign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. Using this status, they could access a special security lane at John F. Kennedy International Airport without undergoing typical passenger screening procedures. Advertisement"Flight attendants are ideal for smuggling bulk cash" for this reason, a Homeland Security Investigations special agent wrote in the indictments. Related storiesThe pair believed the money was the proceeds of narcotics trafficking and needed to be transported, according to the indictment. AdvertisementHe said the investigation "exposed critical vulnerabilities in the airline security industry" and has "illuminated methods that narcotics traffickers are utilizing."

Persons: —, — Charlie Hernandez, Sarah Valerio Pujols, Emmanuel Torres, Jarol Fabio, John F, Damian Williams, Hernandez, Pujols, Torres, Fabio, HSI, Ivan J, Arvelo Organizations: Service, Business, US, Office, of, Transportation Security Administration, Kennedy, Homeland Security Investigations, Pujols, Customs, Border, JFK, Delta Airlines, NBC News, Delta Locations: New York, Dominican Republic, Southern, of New York

☆ Here’s what North American airline passengers think about the state of air travel
▼ + stars: | 2024-05-08 | by ( Francesca Street | ) edition.cnn.com time to read: +5 min

Power’s 2024 North American Airline Satisfaction Study. Power hasn’t revealed an overall North American airline passenger satisfaction score, with Mike Taylor, travel intelligence lead at J.D. Power’s top North American airlines for economy passengers1. Power’s top North American airlines for premium economy passengers1. Power’s top North American airlines for first/business passengers1.

Persons: –, Power hasn’t, Mike Taylor, That’s, Tony Gutierrez, ”, Taylor, “, ” Taylor Organizations: CNN, North, Southwest Airlines, Southwest, Delta Air Lines, Delta, JetBlue, AP, ” Airlines, Allegiant, Alaska Airlines, JetBlue Airways, American Airlines, United Airlines, Air Canada, Spirit Airlines, Frontier Airlines, Delta Air, . Alaska Airlines, Air Locations: ., J.D, Power, Delta, North America

Although my Platinum Card® from American Express charges a $695 annual fee, I find it saves me money. That's why it may be surprising to learn that one of my biggest travel game-changers involves spending money with a travel credit card. Like the 41% of Americans with a travel card, I use mine to save money on hotels, flights, and more. Although the $695 annual fee for my American Express Platinum Card seems steep at first glance, it's actually saved me money in the long run. My American Express Platinum Card gives me access to the Centurion LoungeI love enjoying delicious complimentary food in the Centurion Lounge.

Persons: I'm, it's, Emily Hart, Uber, Uber Cash, Cash Organizations: American Express, Uber, American, Disney, ESPN, The New York Times, Fine, Clear Plus, TSA, Saks, Saks Fifth Locations: Hulu, Waikiki, U.S

☆ A Boeing 787 full of passengers was stranded in Canada's deep north after a burning smell forced an emergency landing
▼ + stars: | 2024-05-08 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

An Air France plane diverted after a burning smell was detected in the cabin. The airline had to cancel a different flight to reroute a Boeing 777 to rescue the passengers. AdvertisementAir France has been working to get passengers back on track after their plane made an emergency landing in the deep north of Canada on Tuesday. The Boeing 777 was scheduled to fly from Montreal to Paris, but that flight was canceled. Nearly 11 hours after the passengers had landed in Iqaluit, the 777 departed for New York.

Persons: — Organizations: Boeing, Service, CBC, New York, Seattle, Delta Air Locations: Air France, Canadian, Nunavut, reroute, France, Canada, Paris, Seattle, Iqaluit, Canada's Nunavut, Frobisher Bay, Montreal, New, New York

☆ Emirates' chairman has a message for Boeing: 'Get your act together'
▼ + stars: | 2024-05-07 | by ( Natasha Turak | ) www.cnbc.com time to read: +3 min

With 245 passenger planes and five 778 freighters on order, Emirates is Boeing's largest customer in terms of wide-body jets. Emirates airlines Boeing 777-31H(ER) takes off from Los Angeles international Airport on January 13, 2021. Al Maktoum, who sits at the helm of the world's largest long-haul airline and helped launch it in 1985, echoed the sentiments of many other airline CEOs when it comes to expectations for Boeing. Asked if he had a message for the plane maker, Al Maktoum said: "I always say, you know, get your act together and just do it. The chairman did not indicate that Emirates would cancel the Boeing orders or move them to its French rival, Airbus .

Persons: We're, it's, Sheikh Ahmed bin Saeed Al Maktoum, CNBC's Dan Murphy, Bauer, Griffin, Al Maktoum Organizations: United Arab Emirates, Dubai's, Emirates, Arabian, Boeing, Los Angeles, Airport, Aaronp, CNBC, Airbus, Alaska Airlines Flight, National Transportation Safety Board, NTSB, Reuters Locations: DUBAI, United Arab, Dubai, Emirates, Los, Alaska, Portland , Oregon, U.S

☆ 70 passengers on an 11-hour flight from a tropical island paradise suffer vomiting and nausea in midair
▼ + stars: | 2024-05-07 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

A Condor flight from Mauritius to Frankfurt was met by emergency services because of mass illness. Seventy of the 290 passengers reported symptoms such as vomiting and nausea, Bild reported. AdvertisementA flight to Germany had to be met by emergency services after dozens of passengers started vomiting. The German outlet Bild reported that 70 of the 290 passengers on board reported symptoms including vomiting and nausea. During the flight, 197 passengers fell ill, and 144 of them were taken to the hospital.

Persons: Condor, — Organizations: Service, Condor Airbus, Business, Condor, Japan Air Lines Locations: Mauritius, Frankfurt, Germany, Japan

☆ Americans have spent their savings. Economists worry about what comes next
▼ + stars: | 2024-05-07 | by ( Nicole Goodkind | ) edition.cnn.com time to read: +8 min

But now that extra spending money is gone, economists are concerned about what comes next. That means many Americans have more debt than savings and suggests “that American households fully spent their pandemic-era savings as of March 2024,” they wrote in a recent report. Consumer spending plays a crucial role in driving economic growth in the United States, and it has shown remarkable strength over the past two years. “A continuing strong labor market could help consumers maintain spending patterns similar to those observed recently, even without pandemic-era savings,” they wrote. What comes next: Disney, Airbnb, Uber, Anheuser-Busch, Tapestry and Dillards all report later this week — investors will look for any comments about how consumer spending, or lack thereof, is altering revenue forecasts for 2024.

Persons: Hamza Abdelrahman, Luiz Edgard Oliveira, ”, Austan Goolsbee, ’ ”, Fitch, Sarah Wyeth, Chris Kempczinski, Abdelrahman, Airbnb, Warren Buffett, Berkshire Hathaway, Greg Abel, Buffett, “, Abel, isn’t, Boeing “, Scott Stocker, Read Organizations: CNN Business, Bell, New York CNN, San Francisco Federal Reserve, Chicago Federal, Society for, ”, Shoppers, Tyson Foods, “, Disney, Anheuser, Busch, Berkshire, International Monetary Fund, Industries, Nvidia, Microsoft, FAA, Boeing, Federal Aviation Administration, CNN Locations: New York, United States, Omaha , Nebraska, Omaha, scamming

☆ 70 passengers on an 11-hour flight from a tropical island paradise were hit by vomiting and nausea in midair
▼ + stars: | 2024-05-07 | by ( Pete Syme | ) www.businessinsider.com time to read: +2 min

A Condor Airlines flight from Mauritius to Frankfurt was met by emergency services due to mass illness. 70 of the 290 passengers reported symptoms like vomiting and nausea, Bild reported. AdvertisementA flight to Germany had to be met by emergency services after dozens of passengers started vomiting, the German outlet Bild reported. The Condor Airlines A330 was flying from Mauritius to Frankfurt last Thursday — a journey that takes more than 11 hours. Bild reported that 70 of the 290 passengers on board reported symptoms like vomiting and nausea.

Persons: — Organizations: Condor Airlines, Service, The Condor Airlines, Business, Condor, Japan Air Lines Locations: Mauritius, Frankfurt, Germany, Japan

☆ Outage Causes Delays at U.K. Airports’ Immigration Checkpoints
▼ + stars: | 2024-05-07 | by ( Orlando Mayorquín | More About Orlando Mayorquín | ) www.nytimes.com time to read: 1 min

International airline passengers arriving at Heathrow Airport near London and at other airports in Britain were facing long lines at immigration checkpoints on Tuesday evening after the nation’s Border Force reported a nationwide computer outage, officials said. “Border Force is currently experiencing a nationwide issue which is impacting passengers being processed through the border,” Heathrow, the country’s largest airport, said on social media at 9:15 p.m. The problem was also affecting Manchester Airport, Gatwick Airport near London and Belfast International Airport in Northern Ireland. The overall number of affected airports wasn’t clear. Officials said that the problem originated with the Border Force’s “eGates,” immigration checkpoints that process arriving passengers through the border.

Organizations: Airport, nation’s Border Force, Force, Manchester Airport, Gatwick Airport, Belfast International Airport Locations: London, Britain, Heathrow, Northern Ireland

☆ Australia’s Qantas to pay $79 million to settle ‘ghost flights’ case
▼ + stars: | 2024-05-06 | by ( ) edition.cnn.com time to read: +2 min

Sydney — Qantas Airways has agreed to pay 120 million Australian dollars ($79 million) to settle a lawsuit over the sale of thousands of tickets on already canceled flights, in an attempt to end a reputational crisis that has engulfed the airline. The fine is the biggest ever for an Australian airline and among the largest globally in the sector, although some Australian banks and casino operators have faced higher penalties. “We recognize Qantas let down customers and fell short of our own standards,” CEO Vanessa Hudson said in a statement. It had said the airline sometimes sold tickets to flights weeks after they were canceled. The ACCC’s Cass-Gottlieb noted that the settlement included a promise from Qantas not to repeat the conduct.

Persons: Vanessa Hudson, ”, Hudson’s, Alan Joyce, Hudson, Gina Cass, Gottlieb, ACCC’s Cass Organizations: Sydney, Qantas Airways, Qantas, Australian Competition, Consumer Commission, Federal Court, ACCC Locations: Hudson

☆ Qantas will pay up to about $79 million to resolve claims it sold tickets for canceled flights
▼ + stars: | 2024-05-06 | by ( Lloyd Lee | ) www.businessinsider.com time to read: +1 min

Qantas was accused in 2023 of advertising tickets to flights that were already canceled. Regulators announced Sunday that the airline agreed to pay $13.2 million to impacted customers. Qantas will pay $149 to domestic ticket holders and $298 to international ticketholders. AdvertisementRegulators said on Sunday that Qantas Airways has agreed to pay about 20 million Australian dollars to more than 86,000 customers to settle allegations that the airline misled them by selling them tickets for canceled flights. The Australian Competition & Consumer Commission (ACCC) said in a Sunday press release that the Australian airline company will pay 225 Australian dollars to domestic ticketholders and 450 Australian dollars — about $149 and $298 in US currency — to international ticketholders.

Persons: — Organizations: Qantas, Regulators, Service, Qantas Airways, Australian Competition, Consumer Commission, Australian, Business

☆ Airline Agrees to Pay $79 Million After Selling Tickets for Canceled Flights
▼ + stars: | 2024-05-06 | by ( Jin Yu Young | More About Jin Yu Young | ) www.nytimes.com time to read: +1 min

Qantas, Australia’s national airline, said on Monday that it had reached a deal with the country’s consumer watchdog to pay the equivalent of $79 million for selling thousands of tickets to flights that it had already canceled. The airline said in a statement that the payments, totaling 120 million Australian dollars, would resolve a lawsuit that the Australian Competition and Consumer Commission filed against Qantas over the issue last year. The commission accused the airline of advertising and selling tickets for more than 8,000 canceled flights from May 2021 through July 2022. The commission said Qantas had known that the flights would never take off, and that tickets remained available for an average of over two weeks after the flights were canceled — in some cases, for as long as 47 days. Qantas said it expected to pay 20 million Australian dollars in compensation to more than 86,000 of its customers, as well as a fine of 100 million dollars, subject to court approval.

Organizations: Qantas, Australia’s, Australian Competition, Consumer Commission

Search resuls for: "airline"

25 mentions found